POLICIES, FAQ’S AND EVENT FAQ’S

FAQs

EVENT
FAQs

Policies

We are SO grateful to have you in the studio!
Here are our studio policies so that you know what to expect!

  • No refunds will be given. But don’t worry! You can reschedule up to 48 hours (for Monday - Friday bookings) before your booking or cancel and receive a studio credit for future use (valid 1 year).

  • NEW POLICY* Saturday and Sunday bookings must be rescheduled or canceled within 14 days of the booking to receive a credit for future booking. No credits will be given if you cancel within 13 days or less.

  • If you need to take an extra few minutes to clean up after your session, just let us know. You will not be charged extra for tidying up.

  • Clients must return premises to the order and cleanliness specified in the contract and indicated inside the space. If it is not, a $200 cleaning charge will be billed to the client’s credit card within 24 hours along with an email.

  • No smoking whatsoever is allowed in the building or within 20 feet of any entrance.

  • No non-prescription or illegal drugs.

  • Music/voices are to be kept at reasonable levels and not contain vulgar or offensive lyrics or words.

  • No one will be admitted who is drunk or under the influence of illegal substances.

  • Small pets are allowed by checking the “Pet Charge” add-on at check out for an additional $25.

  • No photographing/filming/producing of any adult material such as pornography or any other illegal activity of any kind.

  • We use a security camera in the space to ensure these rules are being followed.

More Questions?
We’re here to help.

Phone
(702) 800-7236

Email
hello@thegatheringplacelv.com